Bio

As Manager, Member Engagement, I lead a high‑performing team supporting 100+ member organizations, thousands of independent businesses, and a broad network of vendor partners across North America. In this role, I partner one‑on‑one with member businesses to assess their needs, identify opportunities, and implement programs that reduce operational expenses, strengthen their competitive position, and deliver measurable bottom-line results. I’m committed to helping independent businesses thrive in a rapidly evolving and increasingly consolidated marketplace.